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Apollo Pro Cleaning: The Meaning of Cleaning Apollo SymbolEvaluation Form

Thank you for using our service. We want to know how we are doing in your eyes. Please let us know if you were thrilled, simply satisfied, or disappointed. This information will help us accomplish our mission: To provide clients with the most outstanding service experience possible!

Directions: After each question, please select the number corresponding to the answer that best reflects your opinion. *Select "N/A" if not sure or not applicable.

If you would prefer to print your evaluation and mail it, you can click here to download the PDF.

1. How satisfied are you with the following aspects of your service experience? (Answer below)

Very Dissatisfied Very Satisfied
 1 2 3 4 5 
-a. On time arrival: 1    2    3    4    5       N/A
-b. Courteous on the job site: 1    2    3    4    5       N/A
-c. Quality of cleaning job: 1    2    3    4    5       N/A
-d. Responsiveness to your special requests: 1    2    3    4    5       N/A
-e. Telephone courtesy: 1    2    3    4    5       N/A
-f: Responsiveness of office staff: 1    2    3    4    5       N/A
-g: Schedule availability: 1    2    3    4    5       N/A
-h: Amount of information offered: 1    2    3    4    5       N/A
-i: Overall performance: 1    2    3    4    5       N/A
-j: Our reputation: 1    2    3    4    5       N/A
-k: Our experience: 1    2    3    4    5       N/A
-l: Our guarantee: 1    2    3    4    5       N/A
   
2. What did you like MOST about Apollo Pro Cleaning?
   
3. What did you like LEAST about Apollo Pro Cleaning?
   
4. After using our service, are you more or less likely to use Apollo Pro Cleaning again?
Less Likely   More Likely
   
5. After using Apollo Pro Cleaning, are you more or less likely to refer someone to us?
Less Likely   More Likely
   
6. Are you aware of the Apollo Pro Cleaning Referral Program?
Yes   No
   
7. Additional Comments:
   
Full Name (optional):
Phone Number:
Email Address:
   
May we use your testimonial for promotional purposes?
Yes   No
   

Apollo Pro Cleaning will read all customer comments. Thank you for helping us accomplish our mission.

The 100% Satisfaction Guaranteed "Apollo Promise"
“If any service that we provide does not live up to your expectations, we’ll make it right.”




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